Dubai CommerCity

E-Commerce Enablement

While your core business is to grow your e-commerce sales, many companies often find themselves overwhelmed with the operational detail and identifying the correct marketing channels. Dubai CommerCity offers a complete and comprehensive range of services to help you manage these challenges.

From digital marketing and customer analytics, to business support and customs consultation, we have created a support network that will drive your business forward within the e-commerce market.

Fulfillment, Warehousing & Last-Mile Delivery

Fulfillment, Warehousing & Last-Mile Delivery

The free zone offers an all-ready-operational hub for the logistics, storage and movement of your stock.

The two types of fulfillment centers – dedicated and multi-client fulfillment centers – are both scalable and flexible, ensuring customers are able to expand naturally.

Our multi-client fulfillment solutions operated by our partners include inventory management and warehousing, pick and pack, order fulfillment as well as returns management. Designed and developed with guidance from industry experts, warehousing and last-mile delivery services are at the heart of our fulfillment and logistics operations.

We provide end-to-end fulfillment solutions including order management systems, streamlined customs clearance processes, last-mile delivery services, and management of consumer and shipment queries including tracking and tracing of deliveries. With these partnerships at Dubai CommerCity, our clients will be able to benefit from pre-negotiated, market competitive warehousing and last-mile rates along with economical delivery lead times and coverage. You can also avail unique and exclusive pay-as-you-go storage options which is highly cost efficient and allows flexibility to scale your operations in line with demand.

E-commerce Technology Platform & Services

E-commerce Technology Platform & Services

Our goal is your success. As such, you will find all the help and support you need to operate a successful e-commerce business right here on site. From webstore development to specialist e-commerce platform support, we have industry experts, on hand, ready to assist.

Online trading and merchandising support, UX/UI developers, branding specialists, other associated creatives and payment gateway are all available to help you reach your audience and achieve success.

Through partnerships, we also offer pre-integrated solutions that meets your business requirements. We understand that e-commerce needs vary from one company to another and so we offer our customers different start-up, B2B, B2C and cross-industry solutions that have been exclusively designed for our clients to accelerate e-commerce adoption times. ‘E-commerce-as-a-Service’ offerings include special rates on key software, pre-integration with payment gateways, third party logistics systems, marketing affiliates and analytics tools. A wide range of project services are offered that includes consultancy, discovery and requirements, building, testing major and minor customizations.

E-commerce Strategy Consulting

E-commerce Strategy Consulting

You have built your website, you have acquired and listed substantial stock. Now you need to sell it. We offer e-commerce strategy consulting to help you identify and develop the correct strategy for your business.

For international businesses looking to move into the Middle East, we can help tailor your brand for the region whilst maintaining your core objectives. Developing region specific e-commerce strategies based on your industry type, we aim to give your brand the best support to succeed.

With end-to-end user experience enhancement, optimization strategy and training programs, which are all accessible right here within the Dubai CommerCity free zone, our e-commerce consultancy services enable you to promote and progress your business.

Customs Consulting

Customs Consulting

Running a cross-border e-commerce business requires more than a receipt and a thank you. To complete the e-commerce business set-up support, Dubai CommerCity also offers a customs consulting service to help you navigate the red tape.

Helping you to become a more efficient merchant, the customs consulting service provides advice and guidance through the more difficult areas of e-commerce trading. All the correct paperwork, in all the correct places helps for the smooth transfer of goods and a thorough knowledge of customs processes holds the key.

Using this knowledge and expertise, our customs consultancy service will direct you down the path of least resistance creating dynamic, efficient and economical customs practices for your business.