Dubai Government Privacy & Security Statement

Dubai Government is committed to respecting your privacy and protecting your personal information. We recognize our obligation to keep sensitive information secure and have created this privacy and security statement to share and explain the current information management practices on our websites.

The handling of all personal information by Dubai Government departments and entities is governed by the UAE and Dubai privacy and security acts. We are committed to protecting your privacy whether you are browsing for information or conducting business with the government electronically.

When you visit our websites, We may collect, store and use the following kinds of personal information:

• information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
• information that you provide to us when registering with our website including your email address
• information that you provide when completing your profile on our website including
• information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters including your name and email address
• information that you provide to us when using the services on our website, or that is generated in the course of the use of those services including the timing, frequency and pattern of service use

For transactions with government organizations involving credit cards, government systems we use up-to-date security protocols to ensure the integrity and confidentiality of information and systems.

Our web server automatically collects your IP address when you visit our site (your IP address is your computer’s unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). We use your IP address to help diagnose problems with our server and to compile statistics on site usage.

Some Dubai Government websites use cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies are generally used to make it more convenient for users to move around our websites. If you choose, they may be used to “remember” your password and make it easier and faster to login to certain sites. These types of cookies need to be stored on your computer’s hard drive. Cookies used by the government are encrypted to make the information in cookies unreadable to anyone except the government department with which you are dealing.

Your personal information is available only to the government employees who have a need to know it. It will not be available for public inspection without your consent. Also, no website user information will be shared, sold or transferred to any third party without your prior consent. Access is given only to those qualified professionals who provide Dubai Government services consistent with your interactions with our website.

Some of our website’s link to other websites created and maintained by other public and/or private sector organizations. We provide these links solely for your information and convenience. When you link to an outside website, you are leaving a Dubai Government website and our information management policies no longer apply. We have no control over, and are not responsible for, the privacy policies and practices of third parties.